Ways to contact us
Do it online
You can use one of our self-service forms to pay for it, apply for it and report it online. If your query doesn’t fall under one of these categories you can also contact us 24 hours a day using our online form.
Have you received exceptional service, If yes, please be aware we have a staff recognition scheme, which you can use to nominate a member of staff and they may receive an award.
Other ways to contact us
If you couldn’t find what you were looking for online, you can contact us using the details below. Our contact centre is open between 8am and 5:30pm, Monday to Friday.
| Benefits | benefits@scambs.gov.uk | 03450 450 061 |
| Fraud hotline | fraud@scambs.gov.uk | 0800 7311 892 |
| Building control | buildingcontrol@3Csharedservices.org | 01480 388 240 |
| Revenues
– Council tax – Business rates |
03450 450 064
|
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| Rents | rents@scambs.gov.uk | 03450 455 216 |
| Environmental services
– Refuse – Licensing |
env.health@scambs.gov.uk | 03450 450 063
|
| Elections | elections@scambs.gov.uk | 03450 455 214 |
| Housing / homelessness | duty.housing@scambs.gov.uk | 03450 450 051 |
| Housing repairs
(24 hour service) |
0800 0851 313
|
|
| Planning | planning@scambs.gov.uk | 03450 455 215 |
| Automated 24/7 Payments Line
(Council Tax, Rent, Business Rates, Sundry Debt Invoices) |
03450 455 218
|
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| Press Office (for media use only) | communications@scambs.gov.uk | 01954 713289 |
| Facilities management | facilities.management@scambs.gov.uk | 01954 713067 |
| For all other enquiries | scdc@scambs.gov.uk | 03450 450 500 |
Emergency Out of Hours Numbers (after 5.30pm):
07799 691 010 – Dangerous Structure Enquiries (Building Control)
0845 609 5437 – Environmental Health Emergency
0845 609 5438 – Homelessness Emergency Service
Complaints and feedback
If you wish to contact us to make a complaint, please view our complaints and feedback information.
If you need to send something to us, here is our postal address:
South Cambridgeshire Hall
Cambourne Business Park
Cambourne
Cambridge
CB23 6EA