Flooding issues in Willingham

A huge amount of work has gone into trying to understand exactly what went wrong over the Christmas period. The parish council is grateful for the considerable assistance received from our county and district councillors and, in particular, our local experts who have the detailed knowledge to ask probing questions and are part of the working group that has now been formed.

The parish council will be meeting with Anglian Water in April and they have provided the response below to our initial enquiries. A further, more detailed list of questions has been put to Anglian Water and we anticipate a response to these by the end of March.  

Anglian Water Questions and responses

  • The theoretical capacity of the main sewers in terms of population, bearing in mind that the current infrastructure was designed and installed when the village was a third of the current size?

Sewerage systems are designed to a 1 in 30 storm event rather than on population capacity. We make growth capacity assessments based on the proposed use class, the amount of flow the site would produce, the connection regime (gravity or pumped) and the connection point. We do not make it solely on the number of properties.

  • The proportion of surface water to raw sewage that they carry.

The amount of surface water within a sewerage system is weather dependent so it is not possible to say what the proportion of surface water to raw sewage as this proportion constantly changes. The majority of customers in Willingham currently receive surface water removal from Anglian Water according to our billing information. We do rely of customers telling us if they have a separate surface water soakaway/system – and would encourage any customer who has a separate surface water soakaway to inform us (as this would reduce their water bill). 

  • What plans, if any, AW have to reinforce the current infrastructure?

We currently have a scheme underway to add additional capacity at Over Water Recycling Centre (WRC) which would increase the capacity to store water from heavy rain events.

  • What capacity is left for further development in terms of population growth and whether or not this takes account of climate change?

There are currently no capacity issues predicted in the network as a result of known planned development. Anglian Water has a legal obligation to accommodate growth via treatment capacity at our water recycling facilities (WRCs) as and when it occurs. Willingham is part of the Over WRC catchment and biological capacity at Over WRC is almost double the current population equivalent served by Over WRC. Over WRC also has a storm tank scheme currently underway (mentioned above) to increase storm capacity in the WRC.  

It is also important to note that we are not statutory consultees to individual planning applications and we therefore self-monitor the 65 Local Planning Authorities in our region. We have a statutory duty to connect all new premises and we cannot reject a connection irrespective of network capacity under section 106 of the Water Industry Act. This section also states that the applicant only needs to provide us with 21 days’ notice of their intention to connect. It is therefore critical for us to monitor Planning Applications. We offer a service to our customers where, if they have concerns about a planned development, they can provide us with the planning reference and we will assess the impact. This service is provided free of charge. For each request, one of our Planning Engineers will assess the impact of the growth and provide a written report to the Local Planning Authority. You can find more information on this service on our Planning Services webpage.

Flooding

Following the recent and ongoing issues with flooding please find below a link for residents who wish to make a formal complaint to Anglian Water:

https://www.anglianwater.co.uk/about-us/core-customer-information/unresolved-complaints/

other useful information

Standards of service customers can expect https://www.ofwat.gov.uk/households/supply-and-standards/standards-of-service/

Another useful website is: https://nationalfloodforum.org.uk/

And finally if anyone is impacted please also contact your house insurance as they may be able to undertake the clean up and then recharge Anglian water.

Flooding and Drainage Issues in Willingham

As you many of you will be aware over the past few weeks Willingham has experienced issues with flooding and sewage in parts of the village and the Parish Council would like to provide a brief update for residents.

The Parish Council has been liaising with County and District Council with regards to gullies and ditch clearance and has been advised that those in need of clearing will be done as soon as possible.

We have also been in contact with Anglian Water on a number of occasions, including directly with their CEO to try and get to the bottom of the sewage leakage problem.

Following the sewage leak in Church Street and Green Street at the end of January we had been advised by Anglian Water that the problem had been resolved.  Sadly, this would appear not to be the case and further sewage issues have come to light in other locations within the village.  The Council have again contacted Anglian Water to ask for a full explanation of what is happening and how they intend to solve it.  We have also asked for confirmation as to the capacity of the current sewer system and what plans Anglian Water have for future maintenance and upgrade.

The District Council Environmental Health team at SCDC and have also been contacted and are liaising with Anglian Water to try and resolve the issues as quickly as possible.

The Council has also written to our MP, Lucy Frazer so that she is aware of the issues being faced by the village.

The Parish Council will continue to press Anglian Water and any other appropriate agencies so that watercourses, drains and gullies are maintained as they should be and would encourage all residents experiencing problems with their foul water to contact Anglian Water directly as well.

County Councillor wants help to tackle road flooding in Willingham

We have been liaising with our County Councillor, Tim Wotherspoon regarding the ongoing issues with standing water on our village roads. Tim is trying to gather evidence so that he can try and get some action taken to address these issues. Please read the post from Tim below and help him to help us.

Tim writes: Increasingly many complaints have been percolating through to me as chair of the Cambridgeshire and Peterborough Flood Risk Management Partnership about gullies that are not just slow to empty but even blocked solid.  The resulting standing water is being blamed on the flood risk team, but it’s a highways issue.  Vehicles moving at speed through large pools of water standing in the roads throw up spray which not only soaks cyclists and pedestrians but also splashes on to walls and damages brickwork.  Irate residents themselves have been resorting to digging silt out of completely blocked road gullies and posting photographs of the piles of detritus on social media.  This is not good.

I suspect that cyclical maintenance may have been deprioritised in favour of filling in potholes, given the fuss created two years ago over the state of the roads after the repeated freeze-thaw damage of the 2017-2018 winter.  However, we may be experiencing an unusually wet autumn (with 3 October the overall wettest day ever across the entire country), and episodes of prolonged rainfall may become increasingly common – with a corresponding chorus of complaints.

There has been some gully emptying and drain jetting in Willingham, but if there are any instances of persisting problems, as well as logging the issue on https://highwaysreporting.cambridgeshire.gov.uk/, it would be really helpful to me in making the case for regular maintenance if you could take photographs and send them to me.  Please include a note of time and location, and if possible how long the puddle lasted.

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